One of the reasons I enjoy being a librarian is that I honestly love people. Most of the patrons where I work are pleasant and fun to be around, but I am always amused at some of the requests that they make! Today, we had a patron bring in a book that was overdue and she lamented to a fellow employee that she just wasn't done yet. "I'm sorry," my co-worker replied, "but this item has a hold on it and cannot be renewed."
The patron was upset, "Well, can't you just call the person that placed the hold and ask them to remove their request? I'm sure they'd understand if you tell them that I really need the book." Oh, well then, if you really need it . . . . :)